Case Studies

Project Profile for Membership Database

Executive Summary

Company

The company based out of Ohio has been in business since 1985.

Solution Description

On call database development services are provided whenever the President needs assistance.

Software and Services

  • Microsoft Access 2007
  • Microsoft Windows XP

Customer Profile

Sector: Real Estate
Industry: Condominium Management

The condominium management company provides services such as board meeting services, information security, collecting of money, accounting, maintenance, and an array of administrative services.

Business Situation

The company uses an Access database to manage all the data for their business. Information such as associations, property unit owners, phone call logs, work orders, receivables and contractors are all managed in the database. Periodically the database needs to be updated to handle the company’s evolving business processes.


The President of the company is in charge of managing and maintaining the database. He is familiar with Microsoft Access and able to make simple changes. In many cases the changes that are needed are complex and the President is unable to make them. Professional help was needed to keep the database (and consequently the company) running efficiently.

Solution

On Call Database Development Services

alligatortek was called and in the same day a database professional was able to take care of all the changes the President needed. Changes that the President spent days trying to get done took less than 1 hour for our database professional to make happen.


Always Available

A tool is used by alligatortek staff to remote connect to any computer connected to the internet. This enables alligatortek to be able to connect to the company’s computers to make database changes at any time.


Rising Up to the Next Level

The database development provided has made the database completely comprehensive in managing associations. Because of this the company has begun to market and sell the software to other association management companies.